Shipping policy

Thank you so much for your order! Below you’ll find all the important details about shipping.

Shipping Locations

We currently ship to the UK, Europe and internationally including the US, Canada, & Australia) If your country isn't listed at checkout, feel free to get in touch and we’ll see what we can do!

Processing Time

Orders are quality checked & processed within 1-2 business days. You'll receive a confirmation email as soon as your order is on its way.

Delivery Estimates

  • UK: 3-7 business days
  • International: 10-14 business days (may vary based on location and customs)

Please note: Delivery times may be affected during busy seasons or due to postal delays.

Shipping Costs

Shipping rates are calculated at checkout based on your location. Free shipping may be available on orders over a certain amount — check the banner at the top of the page for current offers!

Customs & Import Fees

International orders may be subject to customs duties or import taxes. These fees are the responsibility of the buyer and vary by country. Colour Me Virgo is not responsible for delays due to customs processes.

Digital Purchases

All digital colouring pages are delivered instantly after purchase. As soon as your payment is confirmed, you'll receive a download link via email.

If you don’t see the email within 5–10 minutes, please:

  • Check your spam or junk folder
  • Make sure you entered the correct email at checkout
  • Contact me at [your email address] if you're still having trouble

File Format

Files are delivered as PDFs, which you can print at home or use on a tablet with a colouring app.

Device Compatibility

My digital colouring books are compatible with:

  • Tablets (for apps like Procreate, GoodNotes, etc.)
  • Desktop/laptop computers
  • Home printers for physical use

Lost or Delayed Orders

If your order hasn’t arrived within the expected time, please email me at [your email address] with your order number. I’ll do my best to help you sort it out!

Changes to this Policy

Please note that Colour Me Virgo has the right to update this policy. Any changes will be reflected on this page.